Before getting my website up I had my customers post reviews on YELP. I’ve moved some of those over here so you can read what other people have to say. If you want to visit the YELP page you can click this link.
We found Jack Riggi and crew when our short-sale home was about to be appraised and the pipes burst on late Friday afternoon. I called several plumbers and was told that they could “fit me in” on Monday. When I called Dirty Plumber, Jack answered promptly, gave me incredible rates, including military discounts, and showed immediately. We ended up paying exactly what he quoted, and he even advised us that other work was not needed. The appraisal occurred on time, and passed inspection.
But, it wasn’t a fluke! When our landscaper turned on our sprinkler system yesterday, another pipe burst. And, of course, it was Friday afternoon. Jack and crew showed up 2 hours after I called, surveyed the damage, gave us an immediate quote, completed the work in less than an hour, and even remembered our family enough to include the military discount again.
I asked for additional business cards to pass out to our friends and family and will continue to keep his fridge magnet easily accessible. With this kind of service and pricing—and old-fashioned honest business dealings—I will never again search the yellow pages for a plumber. 24-hour prompt and professional service that can not be beaten. I give Dirty Plumber 5 stars!
If you’re tired of calling down lists of “professional” plumbing services, leaving messages, and hoping for someone to fit your emergency into their schedule in a few days, write down their number—-you won’t need a back-up.
Katherine W., Reno, NV
I’ve meant to write something about Dirty Plumber for about six weeks, since Jack and his assistant replaced my water heater, pronto, same day, last month, and I don’t live in a very convenient part of Reno. They drove away somewhere, at mid-afternoon, and were back with the water heater an hour or so later. By then it was late in the day, but they went right to work and got the job done.
Jack was courteous and efficient, and even moved a couple of pipes to better, cleaner locations on the garage wall as he replaced the tank. We were very pleased with Jack’s work, and the water has been hot, hot, hot since the day he left the house.
I highly recommend Jack and his company.
Ann W., Reno, NV
Jack was efficient, fair and professional. Came out and gave me an estimate for installing my water filter and a gas line for my BBQ. Final price was just as quoted. He and his assistant, cleaned the area after they were done and tested all parts of the new water system for leaks. Jack even measured and adjusted my water pressure.
Jack was a pleasure to have to do my work. I would highly recommend him for any plumbing job. Jack made sure his piping layout work was perfect to the eye as well as operationally sound.
Feel secure that your plumbing job will come out perfect and not find hidden costs.
Rod L., Reno, NV
Fantastic customer service at a great price!
When I call Dirty Plumber I know I will get prompt, courteous service and the job will be done right. Jack has done all my plumbing for several years, he’s fixed my water heater, dishwasher, sink, shower, etc. He’s extremely knowledgeable, honest, fair, affordable, and ALWAYS does a great job. Dirty Plumber is the best in Reno!
Amy A., Reno, NV
Outstanding service and expertise!!!
For years I used one of the major plumbing firms in NV. I always thought the service was adequate but never outstanding and the price was always very high. I tried to find another plumber knowing that there must be someone better and cheaper and went on a friends recommendation and tried a different plumber. The service was even worse than my long term plumber. This time when I had a plumbing problem I thought I would try my luck with Yelp as I have used them before with very good results. Long story short I struck it rich with Yelp and found Jack whose business is called Dirty Plumber. He is AWESOME. Jack fixed a problem my expensive plumber said he fixed but it was never fixed. Jack determined that the reason the faucet had not been fixed by my previous plumber was due to a foreign part being used. Jack took the time to find the correct part and my faucet no longer leaks. I said “long story short” so I won’t go on to tell you the other innovative fixes Jack managed in other areas of my home. Bottom line he is more than fair with his pricing and he does a quality job and finds a way to work you into his schedule. I cannot recommend Dirty Plumber highly enough for honesty, fairness with pricing, skill level, innovative problem solving, efficiency, prompt service, and on and on. I also found out he will do rotor-rooter type of work and has all the equipment. I like to have my plumbing pipes snaked once a year as a preventative measure before the drains start gurgling. He is coming back tomorrow to snake the plumbing lines in the house and again his price is better than the major firms in town. It is a great feeling to know if you have a plumbing issue that there is someone like Jack to come to the rescue without breaking the bank.
Kathleen S., Reno, NV
Had a faucet snap on me and needed help replacing it quickly. Dirty Plumber came out within 4 hrs of my call, was very thorough and friendly, and charged a very reasonable rate! Even fixed up my bathroom faucet that was leaky with no extra charge. It was nice not having to deal with any run around of the big box companies & have a very professional service at the same time.
Thank you so much Dirty Plumber! Will recommend to all my friends!
Jessica D., Reno, NV
Jack exemplifies what a plumber should be! Organized, neat, reasonable, conscientious, intelligent and more.
I give this Reno plumber 6 STARS!!!!
Dale M., Reno, NV
Particularly during tough economic times, it’s scary having to have ANY kind of work done because not all people are 100% honest. Jack Riggi of Dirty Plumber is the ONLY plumber I would ever use. Not only is he 100% honest, meaning he doesn’t do a bunch of work that ought not be done, thereby being able to charge more, he is also always friendly and professional, there when he says he’s going be there, very clear in explaining your options for what work needs to be done, and his estimates are accurate, his work is done effectively and efficiently, and therefore his billing is MORE than reasonable.
I recommend that anyone needing plumbing done of any kind, (and I suggest for all kinds of water issues you have that you contact Jack Riggi of Dirty Plumber first), hire Jack Riggi of Dirty Plumber. You will be very glad that you did!!!
Valerie B., Reno, NV
I called Dirty Plumber for a leak I had in an upstairs bathroom. I had heard from a friend that he had had a very good experience with this company and that I should call. I spoke to Jack, the owner, who made an immediate appointment for me. He arrived on time in a clean, beautiful truck. Within a few minutes he had found the leak. Not only did he fix the plumbing problem, he also fixed the problem that we had with these little gnats that had found a home in the wet insulation between the walls. Jack carefully removed the insulation, dried everything out and brought in a perfectionist to repair the drywall.
You can’t even tell there was a problem. Jack clearly cares about his business and his customers. I was shocked at how reasonable his price was for the amount of work that he did. I feel so comfortable giving Dirty Plumber 5 stars, I would give more!
Megan F., Reno, NV
If you’re read this far down then what are you waiting for? Call me right now at 775-333-9880. Trust me when I say I’m the only plumber your pipes will ever need.
Talk to you soon,